Profound simplicity and what not…

One of the most amazing things that I did after joining the family was taking a print-out of Wikipedia’s introductory line about Reasoning and pasting it near my desk.

I did not really understand what it meant but I still liked it. I was doing something that many others have done in the past. Doing things that they think is right without understanding the perspective of the target customers – like children playing chess.

Knowing what you are doing, how to do it and how to do it well is what matters. Converting complex know-how and technology into simple business tools is what businesses need.

When I look around, I realize what amazes our customers and partners is our simplicity. Solving what Hal Aberson calls NP-complex issues along with what Harvard graduates write pages of reports on behind the curtains when Mr. John clicks on “Manage products” while saving Mr. John the trip to Boston (to visit either MIT or Harvard) is profound! It’s simple for Mr. John.

We as a whole have managed to understand the global retailer and the local retailer very well – we know what they want and smart as we usually are – we give them what they want. And not surprisingly they love us for that…

There are statistics too - 200+ years of aggregate retail experience, 2000+ stores on our MartJack platform, 50+ partners – those are numbers but what I feel good about is the messages that say – “You did it – our business is good because of you!”

It is so because we realize that scalability matters to businesses. Every business wants to grow without having to change processes, technology or core tools too much. That’s why we build solutions that are naturally designed for living and running on the cloud. Coincidentally, that also helps us build a perfect SaaS offering to our customers.